Privacy Policy

At Wild Fury Jackpots, we understand that your trust is our most valuable asset. As an official website for the 'Wild Fury Jackpots' slot game, operated by a licensed provider, we are committed to providing you with an exciting and secure gaming experience. This isn't just a legal document; it's our promise to you about how we handle your personal information with the utmost care, transparency, and responsibility.

We know that online gambling sites fall into Google's 'Your Money Your Life' (YMYL) category, meaning the information we provide can significantly impact your financial well-being and safety. That's why we go above and beyond to ensure our data protection practices meet the highest standards, not only complying with strict regulatory requirements but also building and maintaining your confidence.

This Privacy Policy explains how Wild Fury Jackpots Limited ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit our website, play our games, or interact with us. Your privacy, security, and responsible gambling are at the heart of everything we do.

1. WHO WE ARE (DATA CONTROLLER)

Wild Fury Jackpots Limited is a company registered in England and Wales under company number 12345678, with our registered office at 7 Bell Yard, London, WC2A 2JR, United Kingdom.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Wild Fury Jackpots Limited is the Data Controller of your personal data. This means we determine the purposes and means of processing your personal data.

2. OUR COMMITMENT TO YOUR PRIVACY

Our commitment is built on these core principles:

• Transparency: We will always be clear about what data we collect and why.
• Security: We use robust security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
• Fairness: We process your data lawfully, fairly, and only for legitimate purposes.
• Control: We respect your rights over your personal data and provide easy ways to exercise them.
• Responsibility: We are dedicated to promoting responsible gambling and protecting vulnerable individuals.

3. THE INFORMATION WE COLLECT ABOUT YOU

We collect various types of personal data to operate our services, comply with legal obligations, and enhance your gaming experience. This includes data you provide directly to us, data collected automatically, and data we receive from third parties.

3.1. Information You Provide Directly:

• Identity Data: Full name, date of birth, gender, nationality, place of birth, photographic identification (e.g., passport, driving licence), utility bills for address verification.
• Contact Data: Residential address, email address, telephone number.
• Financial Data: Bank account details, payment card details (note: we do not store full card numbers), payment method information, source of funds/wealth information.
• Account Data: Username, password (encrypted), security questions and answers, preferences.
• Communication Data: Records of communications with us via email, live chat, telephone, or social media.
• Responsible Gambling Data: Information related to deposit limits, time limits, self-exclusion requests, reality checks, and any other responsible gambling measures you set or we identify.

3.2. Information We Collect Automatically:

• Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device type, device identifiers, and other technology on the devices you use to access our website.
• Usage Data (Gameplay Data): Information about how you use our website and play the 'Wild Fury Jackpots' game, including:
  • Your session activity (e.g., login/logout times).
  • Specific gameplay actions (e.g., spin history, bet amounts, win/loss records, bonus feature triggers like Free Spins Bonus or Jackpot Bonus, symbols landed, auto-spin settings).
  • Game settings and preferences (e.g., audio settings, display preferences).
• Website Analytics Data: Information about your browsing actions and patterns on our site, collected via cookies and similar technologies (see Section 10). This includes data collected by Yandex.Metrica (see Section 8).

3.3. Information We Receive from Third Parties:

• Identity & Verification Data: From identity verification services, credit reference agencies, and public databases for Know Your Customer (KYC) and Anti-Money Laundering (AML) purposes.
• Financial Data: From payment service providers regarding transaction details.
• Gambling Self-Exclusion Databases: From national self-exclusion schemes (e.g., GAMSTOP) to ensure compliance with responsible gambling regulations.
• Affiliate Partners: Information about the source of your referral to our website.

4. HOW WE USE YOUR INFORMATION (PURPOSES AND LAWFUL BASES)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To Fulfil Our Contract with You: Where it is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract (e.g., to allow you to play the 'Wild Fury Jackpots' game, process your bets, manage your account).
• To Comply with a Legal or Regulatory Obligation: Where we need to comply with a legal or regulatory obligation that we are subject to (e.g., KYC/AML checks, responsible gambling duties, reporting to the UKGC or tax authorities).
• For Our Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• With Your Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., for certain marketing communications). You have the right to withdraw consent at any time.

Here's a breakdown of how we use your data:

5. WHO WE SHARE YOUR INFORMATION WITH

We may share your personal data with the following categories of recipients:

• Game Providers: We share necessary gameplay data with IGT (the developer of 'Wild Fury Jackpots') and other game providers to ensure the smooth operation of games, verify game outcomes, and for technical support.
• Payment Service Providers: To process your deposits and withdrawals securely and efficiently. We comply with PCI DSS standards.
• Identity Verification & AML Providers: Third-party services that help us verify your identity and conduct necessary AML checks as legally required.
• Regulatory & Law Enforcement Bodies: Including the UK Gambling Commission, police, fraud prevention agencies, and other relevant authorities, where legally required or necessary to protect our rights or the safety of others.
• IT & Technical Service Providers: Companies that provide hosting, data storage, software, and other IT infrastructure services to us.
• Responsible Gambling Organisations: We may share anonymised or aggregated data, or specific data with your consent or if legally required, with organisations like GamCare or BeGambleAware to support responsible gambling initiatives.

6. DATA SECURITY

These measures include:

• Encryption: Using SSL/TLS encryption for all data transmission between your browser and our servers.
• Access Controls: Restricting access to personal data to employees, agents, contractors, and other third parties on a "need-to-know" basis, who are subject to strict confidentiality obligations.
• Regular Audits: Conducting regular security audits and vulnerability assessments.
• Data Minimisation: Collecting only the data necessary for our specified purposes.
• Anonymisation/Pseudonymisation: Where possible, we anonymise or pseudonymise data for analytics and internal reporting.

Despite our best efforts, no system is 100% secure. If you suspect any unauthorised activity on your account, please contact us immediately.

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Typically, we retain customer account data for a minimum of five (5) years after the account is closed, or after the last transaction, to comply with AML and gambling regulatory obligations. This period may be extended if required by law or for ongoing investigations.

Gameplay data, responsible gambling settings, and communication records are also subject to these retention periods to ensure regulatory compliance, support dispute resolution, and maintain player protection records.

8. INTERNATIONAL DATA TRANSFERS (INCLUDING YANDEX.METRICA)

Some of our service providers, including for website analytics, operate outside the United Kingdom and the European Economic Area (EEA). This means your personal data may be transferred to, and stored at, a destination outside the UK/EEA.

Yandex.Metrica:

We use Yandex.Metrica, a web analytics service provided by Yandex LLC (Russia), to help us understand how users interact with our website. This service collects technical and usage data (e.g., IP address, browser type, pages visited) to generate statistical reports.

• Transfer Mechanism: The UK government has not issued an adequacy decision for data transfers to Russia. Therefore, any transfers of personal data to Yandex LLC are primarily based on Standard Contractual Clauses (SCCs) adopted by the UK ICO, combined with supplementary measures (e.g., pseudonymisation, encryption where possible) to ensure an adequate level of protection for your data.
• Risks: While we implement safeguards, you should be aware that data protection laws in countries without an adequacy decision, such as Russia, may not be as comprehensive as those in the UK.
• Opt-out: You can opt-out of Yandex.Metrica tracking by using a browser add-on: https://yandex.com/support/metrica/general/opt-out.html.

By using our services, you acknowledge and accept the potential for such international data transfers, including the risks associated with non-adequate jurisdictions, and that we take all reasonable steps to protect your data in transit and at rest.

9. YOUR DATA PROTECTION RIGHTS

Under the UK GDPR, you have several important rights regarding your personal data. We are committed to helping you exercise these rights:

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

10. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your user experience, analyse website traffic, and for security purposes. Cookies are small text files placed on your device.

For detailed information about the cookies we use, their purpose, and how you can manage your preferences, please refer to our dedicated Cookie Policy: https://wildfuryjackpots.uk/cookie-policy.

11. RESPONSIBLE GAMBLING & YOUR PRIVACY

We are deeply committed to responsible gambling. Your privacy plays a crucial role in enabling our responsible gambling measures.

• We use your gameplay and account data to monitor for potential signs of problem gambling behaviour.
• Information you provide regarding self-exclusion or setting limits is strictly protected and used to enforce these measures across our services.
• We may share anonymised data with responsible gambling organisations for research and prevention purposes, always ensuring your individual privacy is maintained.

12. CHILDREN'S PRIVACY

Our services are strictly for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data from a child under 18 has been collected, we will take immediate steps to delete such information and close the associated account.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidelines. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. For significant changes, we will notify you by email or through a prominent notice on our website.

14. CONTACT US & COMPLAINTS

If you have any questions about this Privacy Policy, our data protection practices, or if you wish to exercise any of your rights, please contact our Data Protection Officer:

Complaints:

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

ICO Website: https://ico.org.uk/
ICO Helpline: 0303 123 1113

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.